Key to Steel - Stahlschlüssel  2013 :: CD-ROM (Version 7.0)

Version 7.0

FAQ (Frequently Asked Questions)

1. Which user rights are needed

During the start of the program you get a message that either files can not be accessed or can not be locked.

Solution:
Please verify that the Key to Steel - Stahlschluessel 2013 user has the permission to read, write, create, change and delete in the Key to Steel - Stahlschluessel path located in the shared/public documents folder for all users if you use the local version.
(Pressing Strg+Shift+P while our application is running will prompt this path in a message box.)

If you use a network version the user additionally needs the above mentioned permissions on the server path of the Key to Steel - Stahlschluessel.

2. You have not received a license-number

Solution:
For a trial-version you do not get a license-number. Just skip the dialog "insert license-number" by pressing return and follow the instructions on the screen.

3. CD-ROM drive can not be occupied for Key to Steel only

You do not have the possibility to leave the CD-ROM in the drive constantly and want to use the software without CD-ROM.

Solution:
Start the program Key to Steel - Stahlschluessel 2013, and then press simultaneously the keys Shift + Ctrl + K. The dialog "Disable CD-ROM check" will open. Please note the "User ID", and send us the online form containing all the requested information.

We will send you the CompanyKey by E-Mail.
Please insert it in the field below, called "Company Key".

4. Error opening program Help (F1)

Error opening program Help (F1) "Feature not included" or "Help not supported" with Windows Vista, Windows 7 or Windows 8

Solution:
To solve this problem, please download and install Windows-Help programm (at: WinHlp) for your version of Windows.

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